by Amplitude Marketing | Sep 7, 2024 | Social Media
It’s IG Notes, but on TikTok.
by Amplitude Marketing | Sep 6, 2024 | Social Media
Social media customer service has never been more important. 81% of customers expect faster service thanks to new tech, and 65% expect it if they spend more than usual. As customers continue to spend cautiously in the wake of post-COVID inflation, competition for...
by Amplitude Marketing | Sep 6, 2024 | Social Media
Social media managers know the recurring nightmare of being pulled into a meeting with executives and asked to prove our social media ROI. This scenario haunts us, and not because we don’t believe in the value of social. Proving a dollar-amount return on investment is...
by Amplitude Marketing | Sep 6, 2024 | Social Media
Customer care is a balancing act. You need operational efficiency—swift case handling, cost control and peak team productivity. At the same time, you can’t sacrifice customer satisfaction since personalized, timely support builds loyalty and drives retention....
by Amplitude Marketing | Sep 6, 2024 | Digital Marketing
The Buffer blog is one of our most valuable assets for our Marketing team, bringing in hundreds of thousands of pageviews each month. The original Buffer Marketing team started posting to the blog as far back as 2013, a very different time for content on the...
