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How social listening boosts customer advocacy in 2026

How social listening boosts customer advocacy in 2026

by Amplitude Marketing | Jun 9, 2026 | Social Media

Key takeawaysSocial media listening reveals what customers actually want. Acting on real feedback (instead of guessing) is what earns advocacy.Tracking mentions, sentiment, and competitor conversations helps you find your most loyal customers. Once you spot them, you...
What is social CRM? A complete guide for 2026

What is social CRM? A complete guide for 2026

by Amplitude Marketing | Jun 9, 2026 | Social Media

Key takeawaysSocial CRM connects social media interactions (comments, DMs, mentions) to customer profiles in your CRM, giving teams a complete view of every relationship.It helps customer service, sales, and marketing teams respond faster, nurture leads, and create...

Instagram expands Reels post view ads to all advertisers

by Amplitude Marketing | Jun 8, 2026 | Social Media

The feature allows brands to place their video ads after the end of a Reel in stream.  

Meta walks back facial recognition in Meta AI app

by Amplitude Marketing | Jun 8, 2026 | Social Media

The company had quietly added non-active elements, according to reporting from Wired, but removed the code shortly after the story dropped.

Instagram hack impacted more than 20,000 users

by Amplitude Marketing | Jun 8, 2026 | Social Media

Meta sent out notifications to the affected users, according to This Week in Security, but the incident highlights larger artificial intelligence vulnerabilities.

Meta launches new legal action against spyware manufacturer

by Amplitude Marketing | Jun 8, 2026 | Social Media

NSO Group’s Pegasus tool was used in a recent phishing attempt on WhatsApp, and Meta wants to hold the firm accountable.
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