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Omnichannel customer service: What it is and how to do it

Omnichannel customer service: What it is and how to do it

by Amplitude Marketing | Aug 5, 2026 | Digital Marketing

In today’s digital world, customers want to access support quickly via their preferred communication channel. In response, more companies are looking to deliver seamless, personalized support experiences via omnichannel customer service models. Omnichannel customer...
CRM change management: A practical guide for leaders

CRM change management: A practical guide for leaders

by Amplitude Marketing | Aug 5, 2026 | Digital Marketing

CRM projects don’t fail at the technical level — they fail because the people expected to use the system never bought in, the training was too generic to stick, and nobody owned adoption after go-live. The result is a CRM that costs money to maintain but doesn’t...

Announcing the First Batch of Speakers for Mozcon London 2026

by Amplitude Marketing | Aug 5, 2026 | SEO

We’ve officially dropped the initial speaker lineup for MozCon London on November 13th, 2026! If you’re looking to future-proof your search strategy, this speaker drop gives you a preview of the high-signal, tactical sessions coming your way.

Instagram shares tips on video creation

by Amplitude Marketing | Aug 5, 2026 | Social Media

The platform offered guidance on how to make engaging content using Meta’s Edits app.

Reddit expands test of moderation tools

by Amplitude Marketing | Aug 5, 2026 | Social Media

The app is letting more subreddit managers use its artificial intelligence-powered Rules Hub while also restricting platform access to users who don’t log in.
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