What is an AI Agent? A Plain-English Guide

Unlike a chatbot that simply answers what you ask, an agent can break a goal into steps, make decisions, use tools, and take actions across multiple steps, with little or no human intervention along the way. If a chatbot is…Read more ›
What is predictive media intelligence?

What is predictive media intelligence?

A customer posts a clip mentioning your brand. At first, it looks like any other post. There are a few hundred views, a handful of comments and no clear reason to escalate. Then it keeps climbing. By evening, it has reached people who have never heard of you. That’s...