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Prepping your social customer care team for the holiday rush with Sprout

Prepping your social customer care team for the holiday rush with Sprout

by Amplitude Marketing | Oct 30, 2023 | Social Media

It seems like the holidays start earlier every year—for marketers and consumers alike. According to a Q3 2023 Sprout Pulse survey, 75% of marketers are publishing holiday content earlier this year compared to 2022. Is your holiday customer service strategy ready to...

Threads is Developing an API, Though it Remains Wary of the Influence of News Content

by Amplitude Marketing | Oct 29, 2023 | Social Media

A Threads API, which would enable post scheduling, is coming soon. 

X Says That Posts Corrected by Community Notes Will Now Be Ineligible for Revenue Share

by Amplitude Marketing | Oct 29, 2023 | Social Media

X has a new amendment to stop the deliberate posting of sensationalized and divisive content.
81 Social Commerce Stats Marketers Should Know in 2023

81 Social Commerce Stats Marketers Should Know in 2023

by Amplitude Marketing | Oct 28, 2023 | Digital Marketing

Everyone wants a personalized and custom experience online, so it’s no wonder that social commerce has taken over the online shopping world. Channels like Facebook, Instagram, Pinterest, Twitter, and WhatsApp already have thousands of businesses marketing on their...
The Definition of Negative and Positive Feedback Loops in 200 Words or Less

The Definition of Negative and Positive Feedback Loops in 200 Words or Less

by Amplitude Marketing | Oct 28, 2023 | Digital Marketing

Negative and positive feedback loops are used to draw attention to significant product or company issues. These types of feedback loops use customer or employee complaints to create long-term product or workplace solutions. Here, we’ll dive into the definitions of...
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