Ampli.fy
Omnichannel customer service: What it is and how to do it
In today’s digital world, customers want to access support quickly via their preferred communication channel. In response, more companies are looking to deliver seamless, personalized support experiences via omnichannel customer service models. Omnichannel customer...
CRM change management: A practical guide for leaders
CRM projects don’t fail at the technical level — they fail because the people expected to use the system never bought in, the training was too generic to stick, and nobody owned adoption after go-live. The result is a CRM that costs money to maintain but doesn’t...
OpenAI Shares Data on How People Are Using ChatGPT
The report provides valuable insight into how people are using AI chatbots.
Meta Expands WhatsApp Status Ad Options
Soon, you'll be able to link through to WhatsApp Status promotions.
Instagram affiliate marketing: What works (and what doesn’t)
Instagram marketing has leveled up fast. Once a space for brand awareness and community-building, it’s now a full-funnel strategy that drives real...
X Claims Record High Download Numbers Last Week
X saw a surge in interest due to increased political discussion last week.
Snapchat Announces Updated Operating System for its Coming AR Glasses
The next step towards Snapchat's AR glasses launch in 2026.
US Government Says TikTok Sell Off Deal Has Been Agreed Upon
The details are reportedly being finalized ahead of this week's deadline.
Post Performance Report: Universities acing social media
We’re back with another installment of the Post Performance Report (PPR)—a series where we compile and analyze social media posts and campaigns...
Snapchat Adds Infinite Retention and Group Streaks
Some new tweaks to Snapchat's engagement dynamics.
6 Steps for Better LinkedIn Ad Measurement [Infographic]
Some handy pointers on how to maximize your LinkedIn campaigns.