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What is social CRM? A complete guide for 2026
Key takeawaysSocial CRM connects social media interactions (comments, DMs, mentions) to customer profiles in your CRM, giving teams a complete view of every relationship.It helps customer service, sales, and marketing teams respond faster, nurture leads, and create...
Keyword research for AEO: A guide for winning answer engine traffic in 2026
Keyword research for AEO can feel overwhelming because audiences are searching for almost everything in AI search, and queries are nuanced and personalized. The data isn’t as clear as it used to be. There are no accurate search volumes for AEO search prompts. Yet,...
Edits Gets More Features, Including ‘Stranger Things’ Font
The updates keep coming for Meta's dedicated video editing app.
YouTube Music Rolls Out AI Powered Recap for 2025
Spotify Wrapped (YouTube's Version)
Meta Integrates More AI-Powered Options into its Ad Flow
Meta's making AI recommendations the default for more of its ad elements.
Meta Adds Content Strategy Advice to Meta Verified Package
Those paying for the top-tier Meta Verified package will be able to book strategy sessions with Meta's team.
TikTok Highlights the Value of Creator Partnerships for Marketing
Creators can help to amplify your messaging in the app.
Snapchat Highlights Post Christmas Opportunities for Brands
Snapchat's very keen to highlight the opportunities of Q5.
Loop marketing examples from companies we love
Loop marketing represents a fundamental shift from traditional linear funnels to a continuous growth engine, where every customer interaction...
YouTube Tests New Feed Control Options
More social platforms are trying out AI chatbot-based algorithm control tools.
Threads Adds Group Chat Invites to Encourage DM Discussion
Now, you can more easily build your DM group in the app.